Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.zynexomall.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies help us improve your browsing experience and understand how visitors use our Site.

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we use this Order Information to:

Communicate with you

Screen orders for potential risk or fraud

Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site. For example, we use analytics to better understand how our customers browse and interact with the Site, and to assess the effectiveness of our marketing and advertising campaigns.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we may use e-commerce service providers to operate our online store and analytics tools to better understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise to protect our rights.

Behavioural advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the settings and preferences offered by the advertising platforms you use, such as Google, Facebook, or other third-party advertising providers.

Additionally, you can opt out of some advertising services through industry opt-out portals where available.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a resident of certain jurisdictions, including the European Economic Area, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise any of these rights, please contact us through the contact information below.

Please note that we process your information in order to fulfill contracts we may have with you, such as when you place an order, or otherwise to pursue our legitimate business interests.

Your information may be transferred outside your country or region, including to locations where our service providers operate.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, unless we are required by law to retain it longer.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices, operational needs, legal requirements, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

support@zynexomall.com